Frequently Asked Questions (FAQ)

Frequently Asked Questions

How do I place an order?

Simply browse our store, add the items you'd like to your cart, and proceed to checkout. Follow the steps to enter your shipping and payment information to complete your purchase.

What payment methods do you accept?

We accept all major credit cards, debit cards, and other payment methods available at checkout.

Can I change or cancel my order?

If you need to make changes or cancel your order, please contact us as soon as possible at contact@movibody.com. We will do our best to accommodate your request before the order is shipped.

How can I track my order?

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package online.

What is your return policy?

We accept returns within 30 days of delivery for unused items in their original condition. Please visit our Return & Exchange Policy page for more details.

How do I contact customer support?

You can reach us at contact@movibody.com. Our team is available Monday through Friday, from 9am to 6pm.